WHEN BAD THINGS HAPPEN discusses the dreaded possibility that a crisis might strike a nonprofit group. Defining a crisis as an event which threatens the existence of the organization, When Bad Things Happen to Good Organizations goes on...
Crisis management
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Author:Mayer, StarrSummary: -
Author:Kador, JohnSummary:There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we...
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Author:Endicott, MarinaSummary:As the week opens, 50-something Hugh Argylle, owner of the Argylle Art Gallery, has a jarring fall from a ladder - a fall that leaves him with a fractured off-kilter vision of his own life and the lives of his friends, who are going...
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Author:George, BillSummary:With straight talk and clear directions, George shows listeners specifically what they must do to become strong leaders and survive any crisis. His seven lessons include Face Reality, Starting with Yourself; Never Waste a Good Crisis;...
